66zz apps Privacy Policy
This document clearly explains how your personal information is collected, what it is used for, and how it is kept secure.
This Privacy Policy ("Policy") applies to the personal information of users of the 66zz apps platform. By using our site, mobile app, or any other service, you are considered to have accepted the terms of this Policy. Please read the sections below carefully to understand the definition of personal information, how it is collected, the purposes for which it is used, and your rights.
This Policy should be read together with our Terms and Conditions, which set out the overall framework for using the service. If anything is unclear, contact our support team — available 24 hours a day, 7 days a week via live chat and email in both Bengali and English.
1. Information Collection
1.1 Information Collected at Registration
When opening an account on 66zz apps, we collect some basic personal information that is necessary to provide you with the service. This includes:
- Full name and date of birth
- Email address and mobile number
- Current and permanent address
- National ID card or passport details (for identity verification)
- Payment method details — bKash, Nagad, Rocket, Upay, or bank account number
After registration, additional documents may be requested as part of the identity verification process. This process is necessary to ensure the security of your account and to prevent fraudulent activity.
1.2 Transaction and Service Usage Information
When you use the platform, certain information is automatically generated and stored:
- Deposit and withdrawal history and amounts
- Game play records, bet amounts, and results
- Bonus claim and usage history
- Login time, logout time, and session duration
- Device type, operating system, and browser information
1.3 Voluntarily Provided Information
When you contact our support team via live chat or email, the content of that conversation and details of your issue may be stored. In addition, anything you share through surveys, competitions, or feedback forms is also stored in our database.
2. Purpose of Using Information
66zz apps uses collected information only for specific and legitimate purposes, as follows:
2.1 Service Operation and Improvement
- Managing account creation, identity verification, and the login process
- Accepting deposits and processing withdrawals — generally completed within 5 to 30 minutes
- Correctly applying bonuses, cashback, and VIP benefits
- Identifying and resolving technical issues on the platform
- Analysing data to make the user experience more personalised
2.2 Security and Fraud Prevention
To maintain a secure environment, 66zz apps regularly reviews transaction data. Both automated and manual methods are used to detect suspicious transactions, account hacking attempts, or the operation of multiple accounts.
2.3 Communication and Support
We may use your email or mobile number to send you important account information, security alerts, transaction confirmations, and promotional offers. You will have the option to opt out of marketing communications at any time.
2.4 Meeting Legal Obligations
We are required to retain certain transaction records for a specified period in order to comply with applicable laws and regulations. This information is kept for legal reasons only and is not used for commercial purposes.
3. Information Storage and Security
3.1 Technical Security Measures
All your personal information stored on 66zz apps is protected by SSL encryption technology. This means that no third party can read any data passing between your browser and our servers. Passwords and financial information are stored using advanced hashing methods.
3.2 Access Controls
Within our internal systems, only authorised staff can access your information, and their access is limited to the scope of their assigned responsibilities. Two-factor authentication is used to prevent unauthorised access to data.
3.3 Data Retention Period
Your information is retained while your account is active. Even after an account is closed, certain information may be kept for a specified period to meet legal and regulatory requirements. Once that period ends, information is securely deleted or anonymised so that individuals can no longer be identified.
3.4 Response to a Security Breach
If a data breach occurs, we will notify the affected users as quickly as possible and take the necessary remedial steps. Our technology team maintains round-the-clock monitoring to ensure user protection.
4. Sharing Information with Third Parties
66zz apps does not sell your personal information to any third party. However, to provide the service, it may be necessary to share limited information in certain situations:
4.1 Payment Processors
The necessary financial information is shared with bKash, Nagad, Rocket, Upay, and the relevant banks to process deposits and withdrawals. These third parties operate under their own privacy policies and use this information only to complete transactions.
4.2 Technology and Infrastructure Service Providers
Providers of essential services such as server hosting, data analytics, customer support software, and fraud detection tools may process limited amounts of data. These providers operate under strict data protection agreements.
4.3 Legal Authorities
It may be our legal obligation to provide information to competent authorities in order to comply with court orders, legal investigations, or applicable regulatory requirements. In such cases, we provide only the minimum information necessary to meet the request.
4.4 In the Event of a Business Transfer
In the event of a future merger, acquisition, or asset transfer, user information may be transferred to the new entity. In that case, protections equivalent to those in this Policy will be maintained and users will be informed in advance.
5. Cookies and Tracking Technologies
5.1 What Cookies Are and Why They Are Used
Cookies are small data files stored in your browser. 66zz apps uses cookies for the following reasons:
- Essential cookies: Maintaining login status, preserving shopping cart or game sessions, and carrying out security checks
- Functional cookies: Remembering your preferred language, theme, and other settings
- Analytics cookies: Understanding which parts of the platform are used most and improving the service
5.2 Cookie Controls
You can block or delete cookies by changing your browser settings. However, disabling essential cookies may cause some parts of the platform to stop working correctly, such as login status not being maintained or problems with the payment process.
5.3 Local Storage and Fingerprinting
Alongside cookies, local storage technology may be used to store session information and preferences. Device fingerprinting is also used to identify fraudulent activity, helping to detect attempts to create multiple accounts from the same device.
6. User Rights
As a user of 66zz apps, you have the following rights over your own information:
6.1 Right to Access Information
You may request to know what information we hold about you. This request is generally responded to within a reasonable time. Once your identity has been confirmed, a summary of the information held in your account will be provided.
6.2 Right to Correct Information
If any of your information is incorrect or out of date, you may request that it be corrected. For sensitive changes such as email address or mobile number, additional verification may be required.
6.3 Right to Delete Information
After closing your account, you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations. After that period, all information will be permanently deleted.
6.4 Right to Data Portability
You may request a structured, machine-readable copy of your own personal information. This information will be provided in a commonly usable format.
6.5 How to Submit a Request
To exercise any of the above rights, contact our support team via live chat or email. Identity verification is required to process a request. Our Responsible Gaming page has further information on ways to have greater control over your account.
7. Protection of Minors
All casino and betting activities on 66zz apps are strictly for users aged 21 and above. Preventing minors from participating is central to our responsibilities.
7.1 Age Verification Process
Age is verified at registration and, where necessary, at any time using a national ID card or other valid identification. If anyone under the age of 21 attempts to open an account, their application is rejected.
7.2 Account Cancellation Policy
If an account holder is confirmed to be under 21, their account is closed immediately and appropriate steps are taken to return any deposited funds. In such cases, the minor's personal information is not used for any marketing purpose.
7.3 For Parents and Guardians
If you believe a minor in your family has created a 66zz apps account, please notify our support team immediately. We will investigate promptly and take the necessary action.
8. Policy Changes
66zz apps reviews this Privacy Policy from time to time and updates it as needed. Reasons for changes may include:
- Changes to the scope or nature of the service
- Changes to the technical infrastructure
- Changes to legal or regulatory requirements
- Clarifications based on user feedback
For significant changes, a notification will be sent to your registered email address or displayed when you log in to the platform. Continued use of the platform after a change is considered acceptance of the updated policy.
Alongside this Policy, our About Us page has further information about 66zz apps' goals and how we operate.
9. Contact
If you have any questions about this Privacy Policy or any requests regarding your own information, please contact us:
9.1 Live Chat
Live chat support is available 24 hours a day, 7 days a week in both Bengali and English. This is the fastest method for privacy-related requests.
9.2 Email
For written privacy-related requests, write to us at our email address:
When sending a request by email, use the email address registered to your account so we can confirm your identity quickly. Clearly state the type of request, the subject, and the necessary details.